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Why Decentralized ID

Decentralized ID technology enables IDV providers and IAM systems to verify the same person across multiple businesses or siloed systems. Easily confirm that a customer has been verified before and reduce onboarding friction.

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A billion dollar problem

Identity verification (IDV) providers often operate in fragmented, siloed ways with no standardized approach to collecting and verifying customer identity information. Each IDV provider relies on different data sources, data matching logic, and entity resolution techniques, leading to varying—and sometimes conflicting—views of the identities they are trying to resolve.

This inconsistency creates significant challenges for businesses, who must piece together different responses from multiple IDV providers and attempt to make sense of the conflicting data.

In addition, every time a user goes through an onboarding process with a different business, they face a completely different experience. They have to provide the same information again and repeatedly endure the same friction.

This disjointed approach frustrates both businesses and users, while also complicating the management of customer identity data. The cost of this inefficiency is staggering—25% of UK customer applications are abandoned due to KYC issues, leading to €5 billion in annual losses for businesses.

Our decentralized ID technology directly addresses these challenges.

How it works

When users complete their first ID verification, Decentralized ID technology allows you to issue them a verifiable credential that identifies them. When that user later onboards with one of your clients or internal siloed systems, you can request the credential and instantly match them in your system, speeding up the verification process.

1. Initial IDV

When a user performs an ID verification with one of your clients, you'll issue them a digital credential that identifies them in your system.

2. Credential storage

This digital credentials will be stored by the user on your app, your clients' existing app or in the cloud.

3. Faster / Efficient matching

When onboarding with another one of your clients, the user presents the credential and you can instantly match them in your system.

Faster customer data matching, without adding friction

Reduce onboarding friction

When users present verifiable credentials during onboarding, you can instantly confirm they’ve been verified before and accurately match their data. This eliminates repetitive data entry and document submissions, reducing friction for users and streamlining the onboarding process across multiple clients or siloed IAM systems. As a result, the overall user experience and operational efficiency improve.

Streamline customer acquisition for your clients and business partners

Accurate customer data matching through verifiable credentials accelerates the verification process. This reduces delays and drop-offs, ultimately improving conversion rates in your client’s acquisition funnel.

Improve data accuracy and become your client’s preferred provider

Data inaccuracies force 61% of businesses to rely on multiple KYC providers, with 12% using three or more. Businesses are often required to piece together disparate results from different IDVs to make sense of the data. By improving customer data matching with verifiable credentials, you’ll enhance accuracy, eliminate the need for fragmented data reconciliation, and move up in your clients’ KYC hierarchy, positioning yourself as their preferred provider.

Achieve interoperability between clients and siloed systems

For IDV providers with large client bases, verifiable credentials allow seamless onboarding across multiple clients, speeding up both onboarding and data matching. For IAM systems, verifiable credentials enable faster onboarding across siloed systems without the need for complex unification, streamlining operations and reducing friction.

Put users in control of their ID verification

Allow users to own their ID verification experience by storing and reusing their verifiable credentials to onboard with other services. Instead of businesses piecing together fragmented data from multiple providers, users take charge of verifying themselves. This shift places the user at the center of the IDV process, simplifying onboarding and improving accuracy.

Staying ahead with elDAS and mDLs

As governments around the globe begin to issue digital documents to their citizens, the need for ID companies to be at the forefront of this technology becomes imperative. Understanding how to verify these digital IDs positions ID companies at the cutting edge of digital identity verification.

Unlocking value across industries

Integrating Decentralized ID technology is not about displacing current offerings but enriching them. It easily integrates with existing services, leading to additional revenue streams without disrupting the established business model.

For IDV providers

Quickly identify the exact person you're trying to verify across your clients. Enhanced customer data matching reduces onboarding friction, boosts conversion rates in your clients' acquisition funnels, and elevates your position in their KYC hierarchy.

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In IAM / CIAM

Enable users to onboard across multiple siloed IAM systems. Reduce friction and eliminate redundant onboarding without needing to centralize or unify systems. Improve user experience and operational efficiency by recognizing users instantly across all platforms.

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In Biometrics

Tying biometrics to verifiable credentials guarantees that the person presenting the credential is the same one who received it. Verifiable credentials enable secure data transfers without exposing sensitive biometric information, ensuring compliance with user data regulations.

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Deploy 12x Faster

Why build all the infrastructure yourself? With Dock’s API, you can integrate with your system and data sources to deploy your entire Decentralized ID solution up to 12 times faster than using open-source options.

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Why now

As our identity becomes more digital, the demand for decentralized ID technology is growing.

KuppingerCole calls decentralized ID the biggest disruption in identity management in decades, and Gartner predicts that 500 million users will have Digital ID Wallets by 2026. With every EU state set to release Digital ID wallet apps that same year, the shift to decentralized solutions is accelerating.

In the US, the momentum is growing rapidly. Thirteen states have already rolled out mobile digital driver’s licenses (mDLs), and many more are testing the waters.

Businesses that adopt these solutions now will not only meet growing regulatory demands but also unlock significant cost savings, improve customer experiences, and gain a competitive edge in the market.

Why choose Dock?

Dock has been a pioneer in this space since 2017. Our platform is designed to be easily implemented and scalable, allowing organizations to quickly deploy a decentralized identity solution with minimal development overhead.

REST API for core functions

Mobile SDK for wallet deployment

Developer-friendly integration

Create your first Verifiable Credential today

Dock enables IDV providers and IAM systems to verify the same person across multiple businesses or siloed systems. It enables them to easily confirm that a user has been verified before, create a consistent view of that user’s identity and significantly reduce onboarding friction.